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Get your free estimateRheem Heat Pump Installation in Sandy Springs: What to Know First
Rheem heat pump installation in Sandy Springs typically runs $3,500 – $7,500 depending on the model line, the size of your home, and whether ductwork needs modification. We are an independent Rheem service provider, meaning we install and service Rheem equipment without being tied to factory authorization, and most installations are completed in one day. The price is in writing before any work starts, and it does not move once we begin.
If you have a Rheem heat pump that’s reached the end of its service life, or you’re sizing up a replacement before the next Georgia summer hits, this page covers what actually matters: which Rheem lines hold up in Sandy Springs, what fails, what it costs, and who shows up at your door. Call (478) 400-5908 for a free estimate.
How Rheem Products Fail – and How We Fix Them
- Rheem Classic Series (RP14): Defrost board failures in humid shoulder seasons. Sandy Springs gets those damp, 40-degree mornings where frost builds on the outdoor coil overnight. The defrost control board on the RP14 line is a known weak point, especially on units past year eight. When it fails, the coil ices over and the system runs in straight electric heat, spiking your bill. We replace the board with an OEM part and verify the defrost cycle completes before we leave.
- Rheem Prestige Series (RP17/RP20): Inverter board faults on units installed without surge protection. The Prestige line is Rheem’s variable-speed inverter platform. It’s efficient, but the inverter is sensitive to the power fluctuations that come with Georgia thunderstorms. We see blown inverter boards on Prestige units that were installed without a surge protector. When we install a new Prestige heat pump, a surge protector is part of the written quote, not an add-on.
- Rheem Endeavor Line (RA14/RA15): Reversing valve sticking after short-cycling. The reversing valve is what flips the system between heating and cooling. On Endeavor units that were oversized or short-cycled by a previous install, the valve body can warp and stick. Symptom: the system blows cold air in winter or warm air in summer, even though the compressor runs. Our fix is a full valve replacement and a charge check, because a sticking valve often masks a refrigerant imbalance.
- Rheem two-stage units near Abernathy Road: Contactors wearing out from heavy summer run time. Sandy Springs summers are long, and two-stage Rheem heat pumps in older neighborhoods off Abernathy Road run hard from May through September. The contactor, the electrical switch that engages the compressor, is a wear item. We replace contactors as part of a standard service call and always check the capacitor at the same time, because the two usually fail within a year of each other.
- Rheem OEM vs. aftermarket parts: what we use and why. For warranty-covered Rheem equipment, we use OEM parts, period. For out-of-warranty units, we will use a quality aftermarket contactor, capacitor, or defrost sensor when it matches or exceeds spec and saves you money. What we never do is put an aftermarket inverter board on a Prestige unit, because the communication protocol is proprietary and a generic board will take the whole system down.
Styles & brands we work with







Our Rheem Heat Pump Installation Process
- 1
You call (478) 400-5908. A live person answers, 24/7. You describe what your current system is doing. Marco Benitez has walked hundreds of Sandy Springs homeowners through this exact call.
- 2
We inspect the existing system and the ductwork. A Rheem heat pump is only as good as the airflow behind it. We measure static pressure, check the duct runs, and confirm the existing line set is sized for the new unit. If the old line set is undersized, the new system will never hit its SEER rating.
- 3
We give you a written price. The cost of the equipment, the labor, any duct modification, and the surge protector if we are installing an inverter model. In writing. Before work starts. That is The Garrison Standard, and we do not deviate from it.
- 4
We install the unit and commission it properly. This means pulling a proper vacuum on the line set, weighing in the refrigerant charge to the ounce, and running the system through both heating and cooling modes before we call it done.
- 5
We walk you through the thermostat wiring and the system behavior. You should know what defrost mode looks like, what emergency heat is for, and when to change the filter. Marco’s rule: if you cannot explain it back to him, he has not explained it well enough.
- 6
We leave the site clean and the paperwork in your hand. Every repair and installation carries a written guarantee for a full year. If the work fails in that time, we come back at no charge. That’s the 365-Day Done Right Promise.
See the difference
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AfterWhat Rheem Heat Pump Installation Costs in Sandy Springs
Here’s what Rheem heat pump installation typically runs in Sandy Springs, based on the equipment line and the scope of work:
- Rheem Endeavor Line heat pump, 14 – 15 SEER2: $3,500 – $5,500 installed, depending on tonnage.
- Rheem Prestige Series heat pump, 17 – 20 SEER2 variable speed: $5,500 – $7,500 installed, including surge protection.
- Ductwork modification or line set replacement: add $300 – $1,200 depending on access and run length.
- Smart thermostat with defrost and staging control: add $150 – $350.
What moves the price: the physical size of the unit, whether we are reusing your existing line set, the condition of your ductwork, and whether the outdoor unit needs a new pad or stand. What does not move the price: the day of the week, the season, or how busy we are. We quote a fixed price in writing, and that is what you pay. Call (478) 400-5908 and ask Marco for a free estimate. Tell him what it’s doing, and he’ll tell you what it costs, in writing, before we start.
Why Sandy Springs Homeowners Call Dalton Heating & Air Sandy Springs for Rheem Work
We are the crew homeowners call after they have been burned. The tech who did not show. The quote that doubled at the door. The install that leaked refrigerant a month later. Every job we do in Sandy Springs follows The Garrison Code: arrive inside the window, price in writing before starting, do the job by the book, leave the site clean, and stand behind the work for a full year.
Our technicians are factory-trained on Rheem equipment, and they also service Carrier, Trane, and Lennox. That matters when a Rheem part is backordered and you need an honest recommendation, not a hard sell. Marco Benitez grew up in East Los Angeles, learned his fundamentals at LA Trade Tech, and has spent the better part of two decades working systems across the Southeast. He and the crew have served Sandy Springs for years, including plenty of calls out near Abernathy Road where older two-stage systems get pushed hard through Georgia summers. We answer the phone, we show up, and we put the price in writing. That is the whole offer.
FAQs
Yes. If your Rheem heat pump is under manufacturer warranty, we handle the parts claim and install the replacement using OEM parts. We are an independent Rheem service provider, so we do not represent Rheem, but we work within the warranty terms and file the paperwork for you. Call (478) 400-5908 and have your model and serial number ready.
Most complete heat pump installations are done in one day. If your unit fails in the summer and you can’t wait, call us. We will tell you honestly whether your system is worth repairing or if replacement makes sense, and we’ll schedule it on a day that works for you, not a day that works for us.
If the repair is under $650 and the unit is under 10 years old, repair usually makes sense. If the compressor has failed, the coil is leaking, or the unit is past 12 years old in Sandy Springs’ climate, replacement often costs less over the next five years than the repair cycle you’re about to enter. We’ll show you both numbers in writing and let you decide.
For warranty-covered equipment, OEM parts only. For out-of-warranty units, we use quality aftermarket parts when they match or exceed spec, and we tell you which one is going in before we install it. We never put generic inverter boards on Rheem Prestige equipment. That is a system killer.
The Garrison Code is the standard every Dalton Heating & Air location operates under: arrive inside the window, price in writing before starting, do the job by the book, leave the site clean, and stand behind the work for a full year. It applies to every repair, every installation, every call. If we miss, the 365-Day Done Right Promise says we make it right.
Written by Marco Benitez, Owner, Dalton Heating & Air Sandy Springs at Dalton Heating & Air Sandy Springs, serving Sandy Springs and nearby areas.